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CUSTOM ORDERS ARE
NOT SUBJECT TO CANCELLATION OR RETURN.
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ANY ORDER SHIPPED
INCORRECT DUE TO MANUFACTURER ERROR OR DEFECT IN PRODUCT, WILL BE REPLACED
AT NO COST TO CUSTOMER. WHEN REQUESTED, CUSTOMER MUST SUPPLY ALL NECESSARY
DOCUMENTATION OF DEFECT. OUR MAXIMUM LIABILITY IS LIMITED TO DEFECTIVE
PRODUCT ONLY. CUSTOMER MUST NOTIFY KB EMBLEM COMPANY WITHIN 24
HOURS OF RECEIPT OF ORDER OF ANY DEFECTS, OR ORDER WILL BE DEEMED TO BE
CORRECT AND COMPLETE.
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MOST ORDERS SHIPPED
INSURED VIA UPS OR OTHER COMMON CARRIER OF OUR CHOICE. IF ORDER IS DAMAGED
OR LOST IN SHIPPING, IT IS THE SOLE RESPONSIBILITY OF CUSTOMER TO NOTIFY
CARRIER OF DAMAGE OR LOSS. CUSTOMER WILL BE RESPONSIBLE TO PROVIDE CARRIER
WITH ANY DOCUMENTATION REQUIRED AND MUST RETAIN PACKAGING AND CONTENTS UNTIL
CLAIM IS PAID. MOST CLAIMS ARE PAID TO KB EMBLEM COMPANY AND ITEMS WILL BE
REPLACED AT NO COST TO CUSTOM BY KB EMBLEM COMPANY, IF CUSTOMER MEETS
CARRIERS REQUESTS AND CLAIM IS PAID. IF FOR SOME REASON ITEMS CAN NOT BE
REPLACED AFTER CLAIM IS PAID, CUSTOMER WILL RECEIVE A REFUND. REFUND WILL
NOT EXCEED CLAIM PAID BY CARRIER OR CARRIERS INSURANCE COMPANY.
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WE WILL MAKE EVERY EFFORT
TO DELIVER ORDERS IN TIME FRAMES AGREED UPON, BUT CAN NOT BE RESPONSIBLE FOR
DELAYS CAUSED BY COMMON CARRIERS, SUB CONTRACTORS, OR ACTS OF GOD.
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ALL NEW CUSTOMERS REQUIRE
PRE-PAYMENT AT TIME ORDER IS PLACED. TERMS AVAILABLE FOR MUNICIPAL ORDERS.
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IT IS THE SOLE
RESPONSIBILITY OF THE CUSTOMER TO OBTAIN WRITTEN APPROVAL ON ALL COPYRIGHTED
MATERIAL.
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DUE TO THE VARIOUS
SPELLING OF NAMES WE DO NOT KORRECT SPELLING.
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ORIGINAL
PATCHES PHOTOS OR DESIGNS WILL BE RETURNED UPON REQUEST WITH COMPLETED
ORDER.
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ANY CHECK
RETURNED BY BANK UNPAID WILL BE CHARGED A $25.00 RETURNED CHECK FEE FOR EACH
RETURN. THE CUSTOMER WILL ALSO BE RESPONSIBLE FOR ANY AND ALL REASONABLE
COLLECTION COSTS, COURT AND ATTORNEY FEES, FOR ANY ACCOUNT SENT FOR
COLLECTION. ACCOUNTS PAST DUE WILL INCUR A FINANCE CHARGE OF 1.5% MONTHLY ON
ALL PAST DUE BALANCES.
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PRICES
LISTED ON WEB SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. CUSTOM PRICE
QUOTES ARE VALID FOR 30 DAYS, THEREAFTER ARE SUBJECT TO CHANGE WITHOUT
NOTICE, UNLESS OTHER ARRANGEMENTS HAVE BEEN PREVIOUSLY AGREED TO IN WRITING.
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CUSTOM
ARTWORK AND RENDERINGS BY KB EMBLEM COMPANY REMAIN THE PROPERTY OF KB EMBLEM
COMPANY, UNTIL SUCH TIME THAT A FINAL PRODUCT IS PURCHASED AND PAID FOR IN
FULL. AT THAT TIME CUSTOMER MAY USE LOGO/DESIGN AT THEIR DISCRETION,
WITHOUT VIOLATING COPYRIGHT INFRINGEMENT LAWS. IN THE EVENT NO PURCHASE IS
MADE, CUSTOMER MAY PURCHASE RIGHTS TO LOGO OR DESIGN AT ART/DESIGN RATES
CURRENT FOR THAT TIME.
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DIGITIZED
ARTWORK REMAINS THE PROPERTY OF KB EMBLEM COMPANY, LLC UPON COMPLETION OF
ORDER. REQUESTS FOR DIGITIZED ARTWORK WILL BE REVIEWED ON AN INDIVIDUAL BASE
AND ARE SUBJECT TO CURRENT FEES FOR CONTRACT DIGITIZING.
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REFUNDS - NON CUSTOM ORDERS
MUST RECEIVE PRE-APPROVAL PRIOR TO RETURN. IN ADDITION SHIPPING
COSTS ARE NON-REFUNDABLE.
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PRIVACY
POLICY